Southern's Relaxed Cancellation Policy

Booking a beach vacation is always something to look forward to, but sometimes, life gets in the way. At Southern Vacation Rentals, we understand the need for peace of mind when booking your reservation. Effective for reservations made after December 1, 2020, our new relaxed cancellation policy allows travelers to reserve with confidence and vacation with ease when booking their beach vacation.

We want all vacationers to feel confident about booking their beach vacation with Southern. We collect a low deposit at the time of booking (for reservations made more than 30 days before arrival) and our automatic payment system ensures you won’t miss a payment date. With our new relaxed cancellation policy, you will be able to cancel your vacation at any time and receive a refund on funds paid. This varies depending on how close you are to your arrival date. Please see below for the various options for our cancellation policy*:

  • 30 Days or More Before Check-in: If we are notified of your intent to cancel 30 days or more before your check-in date, you will receive a refund minus our service fee, travel insurance, and taxes.
  • 15-29 Days Before Check-in: If we are notified of your intent to cancel 15-29 days before your check-in date, you will receive a refund minus the service fee, travel insurance, taxes, and 50% of the total reservation rent.
  • 14 Days or Less Before Check-in: If we are notified of your intent to cancel 14 days or less before your check-in date, only the prepaid cleaning fee will be refunded.

In addition, bookings are also fast, secure, and contact-free. Book direct online from the comfort of your home or on the phone with one of our Guest Ambassadors.

*This cancellation policy does not apply to long-term reservations 28 days or more

Vacation with Ease

At Southern, it’s our goal to ensure your vacation is seamless from start to finish. In order to ensure you can vacation with ease, we’ve implemented systems and improved existing ones to provide you with a sweet Southern getaway. Contact-free check-in in all of our properties keeps our guests safe upon arrival. Plus, many of our properties utilize keyless check-in using the door code found in your Guest Portal. We’ve also launched Southern’s Clean Initiative, a thorough plan that ensures all of our guests have a clean and safe stay. And, once you are here, you can rest assured that our knowledgeable team of Guest Ambassadors are available 24/7 to assist you with anything you may need.

We also highly recommend purchasing travel insurance when booking for your reservation. Travel insurance provides coverage before, during, and after your vacation. Travel insurance can be purchased while on the phone with one of our Guest Ambassadors or directly on our online booking page. For more information on coverage, please see Generali’s travel insurance coverage PDF.

For more questions about our relaxed cancellation policy, please feel free to call one of our Guest Ambassadors, available 24/7 to assist. We invite you to book direct and enjoy peace of mind when planning your vacation. Reserve with confidence. Vacation with ease.