In an effort to keep new travelers from entering Florida, our Governor has suspended new vacation rental operations for Florida through April 10, 2020. Our teams are working with incoming guests on options.
Our Alabama vacation rentals are still operating.
We continue to update the statuses of our beaches below and unique complex/neighborhood amenities within our Guest Portal.
With the situation changing each day, we are remaining flexible and evolving as need be. We have relaxed our cancellation policy for stays through April 30th and our Brand Ambassadors are working 24/7 to address our guests' concerns. Due to an extremely high call volume, if you have a reservation and are not arriving within 10 days, please wait to contact us. Please text us at 850.331.0553 for assistance.
We are also continuing our high standards of cleanliness in our properties with greater emphasis on surfaces. Our linens and terry are cleaned in a professional commercial laundry facility. Our facility uses environmentally-conscious cleaning products as well as high-efficiency washers and dryers. Large- and industrial-scale laundry facilities are equipped with special features that include water temperature control, precise and computerized detergent release, and automated wash cycles. These functions achieve quality results that can only come from more advanced equipment. Guided by industry standards, these quality control systems allow us to effectively treat and maintain the life of our linens. And, with Clean Coverlets in a significant portion of our properties, you can rest assured that linens, comforters, and coverlets are cleaned and changed at each check-in.
In addition to the safety of our guests, we are also committed to keeping our staff safe and healthy as well. We encourage our staff to stay home if they are not feeling well and regularly disinfect their surfaces. We value all of our team members and strive to do what is right for our staff, guests, and owners.
*Closure dates are subject to change as government agencies continue to meet.