Now more than ever, there is a need for peace of mind when it comes to cleanliness and sanitation in a property. Southern’s Clean Initiative is a thorough plan to ensure a high-quality and clean stay is in place for our guests and our owners. By continuing to deliver high standards of cleanliness in every single one of our properties, we are committed to focusing on the health and safety of our guests, employees, owners, and communities.
In addition to our standard high-level cleans, we will also be utilizing glanHEALTH, a safe surface sanitation treatment approved by regulatory authorities to effectively eliminate 99.99% of bacteria, viruses, and other pathogens through physical, chemical, and DNA disruption. We will be using this product not only during these times, but also after every departure as an ongoing part of our routine cleaning strategy as well. This product is non-hazardous and non-toxic, providing protection against all organisms on both hard and soft surfaces for up to 28 days.
Our Clean Coverlet Program provides fresh and clean coverlets that are professionally laundered and changed with each reservation. These white microfiber quilted coverlets are lightweight and designed to provide a comfortable bedding experience. Guests can rest assured the coverlets in the property they are staying in are all laundered according to professional-grade standards approved by the CDC. While previously a select number of properties were on our Clean Coverlet Program, Southern will move all properties onto the Program in 2020.
Due to stricter cleaning protocols, we are unable to provide blankets for our beds. Only sleeper sofas will be supplied with blankets. Sheets and coverlets are still provided.
Southern is proud to partner with Surfside Commercial Laundry to provide a high standard of clean when it comes to our bedsheets and towels. Surfside Laundry utilizes environmentally-friendly products from EcoLab to ensure all linens and towels are thoroughly sanitized. Surfside's specs include wash temperatures set at 165 degrees, dryer temperatures between 120-180 degrees, and all flatwork subject to 212 degrees to remove any retained moisture. Surfside is also working within a cross-contamination prevention strategy within the CDC guidelines. All washers, dryers, and carts are sanitized, and one person is responsible for loading washers. Personnel is also isolated to specific areas to prevent cross-contamination as well.
As an extra measure of confidence, we will also be using Clothesline Fresh, a Spartan® laundry additive, that neutralizes harmful germs and viruses. This fabric softener also sanitizes, killing 99.9% of bacteria while leaving sheets, coverlets, and towels soft and subtle.
We ask all of our guests to be smart and safe while traveling to help ease the spread of COVID-19. While on vacation, please continue to practice social distancing, wash your hands often for at least 20 seconds, and avoid touching your eyes, nose, and mouth. When going out in public, it is recommended to wear a cloth face covering to protect yourself and others. This includes any outings to grocery stores and shopping malls as well as when using resort amenities such as pools and fitness centers.
Although we are thoroughly cleaning and disinfecting our properties after each departure, our properties do not come with daily cleaning products. It is recommended to bring your own disinfectant products to clean and sanitize surfaces daily, just as you would with your own home. This includes tables, doorknobs, light switches, countertops, faucets, and sinks.
We are working hard to ensure the promise of a safe stay for all of our guests. By implementing these procedures, we can keep our guests, staff, and community healthy and safe.