Guest Services

Planning a vacation is no easy task. Even though you have selected and reserved your Gulf Coast vacation home or condo rental, it is understandable that you may have lingering questions about your upcoming trip. We want to make sure you have a sweet Southern experience from the time you book until you arrive home. For this, we rely on our knowledgeable and friendly Guest Services staff.

Our local staff is committed to providing an unforgettable vacation experience along the beaches of Northwest Florida and Coastal Alabama. We currently have eight office locations, each staffed with experienced hospitality professionals ready to serve your needs and answer your questions 24/7. Do you have concerns about what to pack for your trip? Or, maybe you need directions to your rental or have a question once you’ve arrived. We know our dedicated team members have the answers you’re looking for.

If you are looking for things to do on the Gulf Coast or are in need of an attraction recommendation, contact our Guest Services team. They will be happy to work in conjunction with our local Southern Perks partners to help arrange a memorable experience for you and your family. Our team will also provide preferred restaurants, as well as other vendors who may be able to help your friends and family create the ultimate vacation experience while staying with Southern.

We encourage you to look through our Guest Services guide here on our website. These pages are sure to provide excellent insight into what to expect when staying in a Southern condo or beach home. But, should you have additional questions, we invite you to contact our team today.