Jade East Towers #540
3 BR | 3 Full Baths | Sleeps 6 | Gulf View
Where you'll be
Description
Where you'll sleep
Bedroom 1
King Bed (s)Bedroom 2
King Bed (s)Bedroom 3
Queen Bed (s)Amenities
View
Location
Pool
Property Features
Kitchen
Bathroom
Parking
Resort/Shared Amenities
Nearby Activities
Reviews
Reviews and guest comments are collected from verified guests that have filled out a survey regarding their stay or provided a review via a third party booking site.
SK
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Verified Guest Comment
There were a few roaches and thick dust on one of the headboards. I paid extra for 12pm checkout and around 10am had an employee enter the code on the door to come in and my husband stopped her, she did not know that we had late check out. Also while packing up at 11, the cleaner came in to leave her linens. This was very unfair because we paid extra and had people enter twice before our checkout time. Very unfair..
04/06/2024
Thank you for your feedback. I apologize that your stay with us fell short of expectations. We here at Southern strive to make every guest's stay as pleasant as possible. I do not see that you called in to report any issues to us, nor were they mentioned to our 24/7 Guest Services Team. We have local Property Managers ready to assist with any concerns that are brought to our attention. We have scheduled a walk-through of this property with our team to do a thorough inspection of the property and conditions to have any items addressed with the owner. We do sincerely apologize for the miscommunication with our housekeeping team. We have shared your feedback with our management team and can assure you that will not happen again. Upon further review, I do see that we were able to credit a partial refund of the Late Checkout fee back to you. I hope you can provide us the opportunity to regain your patronage with Southern Vacation Rentals. We look forward to hosting you again in the future here on the Gulf Coast.
Thank you, Your Southern Team
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PM
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Verified Guest Comment
It's absolutely beautiful!!!
01/07/2024
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Tm
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Verified Guest Comment
01/02/2024
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Important things to know
Policies
Details
Deposits
- 30+ Days Prior to Arrival, 30% is due at the time of Booking.
- Within 29 Days Prior to Arrival, 100% is due at the time of Booking.
Cancellations
- Arrival window within 14 days or less, all payments are non-refundable.
- Arrival window within 15 to 30 days, a partial refund of 50% less our service fee, travel insurance premium, and applicable taxes will be provided.
- Arrival window within 31 days or more a full refund less our service fee, travel insurance premium, and applicable taxes will be provided.